The Integrated Communications Assistant Manager

Fort Lauderdale, FL

Museum of Discovery and Science

Date Posted: 7/16/2026

SUMMARY:

The Integrated Communications Assistant Manager is a strong writer, editor, proofreader and content producer who supports the Museum's integrated marketing, communications, public relations, social media, digital advertising and audience engagement efforts. The position requires journalism-quality writing, sound editorial judgment and the ability to translate Museum experiences, exhibits, programs, IMAX® films, fundraising initiatives and institutional priorities into clear, accurate and compelling content for diverse audiences.

Working with the Audience Engagement Team, this role coordinates daily marketing workflows, captures photo and short-form video content, supports media relations, assists with paid social campaigns and helps manage the Museum's agency of record, advertising vendors and creative partners. The position ensures communications are polished, on brand, timely and aligned with institutional priorities, attendance goals, donor deliverables and revenue opportunities.

QUALIFICATIONS:

• Bachelor's degree in journalism, communications, public relations, marketing, English or a related field required; journalism, newsroom, editorial, public relations or communications background strongly preferred.

• Minimum two to four years of experience in communications, journalism, public relations, marketing, social media, digital content or related work, preferably in a museum, cultural attraction, nonprofit, tourism, education, agency or media environment.

• Exceptional writing, editing, proofreading, fact-checking and interviewing skills with a strong command of AP style, grammar, tone, structure, brand voice and guest-facing language.

• Strong editorial judgment and ability to identify compelling stories, gather accurate information and translate complex science, education, exhibit, IMAX®, donor and institutional content into accessible language.

• Experience capturing high-quality photos and short-form video for events, public relations, social media, marketing campaigns and digital storytelling.

• Working knowledge of Facebook, Instagram, LinkedIn, YouTube, X, Google, Yelp and other public-facing platforms; familiarity with Meta Ads Manager, paid social, content scheduling, community management and analytics preferred.

• Experience coordinating with an agency of record, graphic designer, digital creative vendor or external marketing contractor preferred.

• Experience with Canva, Adobe Creative Suite, WordPress or another CMS, Microsoft Office and email marketing platforms such as Constant Contact preferred.

• Strong project management, organizational and deadline management skills, with the ability to work independently and collaboratively in a fast-paced environment. Occasional evenings, weekends, early mornings or off-site events may be required.

DUTIES AND RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Marketing and Communications Coordination:

• Support the planning, coordination and execution of integrated marketing and communications strategies for exhibits, IMAX® films, public programs, education initiatives, camps, membership, access programs, fundraising events and institutional announcements.

• Maintain project timelines, content needs, copy deadlines, approval schedules and campaign priorities across internal teams and external partners.

• Work cross-departmentally with development, education, exhibits, guest services, IMAX®, membership, events, operations and leadership to secure accurate information, assets and approvals.

• Support donor, sponsor, grant and partner deliverables by coordinating marketing assets, copy, recognition language, promotional placement and reporting needs.

Writing, Editorial Content and Media Support:

• Write, edit and proofread copy for social media, email marketing, website updates, press materials, event listings, signage, digital screens, advertising, newsletters, talking points, campaign briefs and internal communications.

• Use journalistic judgment to identify newsworthy, timely and guest-focused Museum stories that support visibility, attendance, engagement and reputation.

• Interview staff, leadership, partners, guests, donors and subject-matter experts to develop accurate stories, captions, press materials, web copy, email content and social media posts.

• Review, draft and edit media alerts, press releases, story pitches, photo captions, post-event recaps, web blurbs, calendar listings and promotional copy as needed.

• Proofread and fact-check internal, agency-created and partner materials for accuracy, clarity, names, dates, times, pricing, partner recognition, trademark language, calls to action and institutional messaging.

Content Capture, Photography and Short-Form Video:

• Capture photos and short-form video at Museum events, exhibit openings, programs, screenings, donor functions, member experiences, media visits, school programs and community activations.

• Create, select, caption, organize and archive visual assets for use across social media, email, website, media relations, internal communications, reports, presentations and partner needs.

• Identify visual storytelling opportunities, including behind-the-scenes moments, guest engagement, educator interaction and sponsor visibility, while following applicable permissions and usage guidelines.

• Assist with basic editing, resizing, formatting and delivery of visual assets for digital, social, print and media use.

Agency of Record, Vendor and Project Coordination:

• Serve as a day-to-day internal coordinator for the Museum's agency of record by supporting priorities, approvals, deadlines, campaign needs, reporting, asset requests and communication flow.

• Coordinate agency work related to strategy and planning, public relations, social media management, content creation, analytics, reporting, community management and client collaboration.

• Maintain shared trackers for content planning, campaign priorities, deadlines, approvals and deliverables, including social content, media materials, VNR coordination, reels, stories and educational content.

• Review agency content calendars, captions, creative concepts, media materials, reports and recommendations for accuracy, brand alignment and readiness for approval.

• Coordinate with creative, print, digital, signage, advertising and production vendors by gathering specifications, routing proofs, tracking deadlines and confirming revisions before final approval.

Social Media, Paid Social and Digital Content:

• Assist with social media planning, caption writing, post scheduling, content review, live event coverage and community engagement in coordination with the agency of record.

• Support paid social and digital advertising campaigns through copy review, creative trafficking, audience coordination, boosted post planning, budget tracking, campaign approvals and performance reporting.

• Draft, proofread and update website, email, digital screen, campaign landing page, online form and promotional content to ensure information is accurate, timely, guest friendly and aligned with current campaigns.

• Review links, QR codes, dates, times, pricing, admission language, registration details and partner recognition for accuracy before distribution.

Reporting, Analytics, Brand Management and Quality Control:

• Compile and review social media, email, website, paid social, public relations and campaign performance metrics, including agency dashboards and reports.

• Prepare summaries, recaps and supporting materials for internal updates, leadership review, sponsor reporting and campaign planning.

• Ensure materials follow Museum brand standards, approved messaging, accessibility best practices, institutional priorities, logo usage, sponsor recognition and trademark requirements.

• Provide clear, constructive feedback to staff, agency partners, vendors and contractors while protecting the Museum's reputation and maintaining high editorial, visual and professional standards.

Promotions, Community Engagement and Additional Duties:

• Support on-site and off-site promotions, community events, partner activations, media opportunities and audience engagement initiatives.

• Tailor messaging for families, educators, members, donors, tourists, partners, media, community stakeholders and internal audiences.

• Represent the Museum professionally during public programs, community events, media visits and partner activations.

• Perform other duties as assigned by the Sr. Director of Audience Engagement.

COMPETENCIES:

• Excellent journalism-quality writing, editing, proofreading, research, interviewing, storytelling and fact-checking skills.

• Strong editorial judgment, attention to detail and commitment to accuracy, AP style and brand consistency.

• Ability to translate complex concepts into clear, accessible and engaging content for varied audiences.

• Strong project management, time management and workload prioritization skills across internal departments, agency partners, vendors and contractors.

• Strong social media, digital content, paid social, audience engagement, analytics and campaign performance knowledge.

• Professionalism, discretion, initiative, adaptability and composure under tight deadlines.

• Collaborative, organized, solutions oriented, audience focused and tactful when providing or receiving feedback.

WORK ENVIRONMENT, SCHEDULE AND REQUIREMENTS:

• Operates in a professional office environment using standard office equipment, with occasional work in public Museum spaces, off-site venues, special events, exhibit openings, media visits and promotional activations.

• Mostly sedentary with occasional standing, walking, filing, bending, camera or mobile device use and setup or takedown of items up to 25 pounds.

• Full-time, non-exempt position, 40 hours per week. Typical hours are Monday through Friday, 8:30 a.m. to 5 p.m., with occasional evenings, weekends, early mornings or local day travel as needed.

• This position has no direct supervisory responsibility but may help coordinate interns, volunteers, vendors, contractors and project-based support as assigned.

• Must have a valid class E driver license and own vehicle.