Data-Driven Messages: Using Audience Research to Find Your Winning Words

Khalid Smith

Chief Campaign Officer
BMe Community
@KhalidRudo

Doug Hattaway

President
Hattaway Communications
@HattawayComm

Pete Tontillo

Director, Science
Hattaway Communications


This workshop will share insights, tools, and techniques for using communications research to craft messages with maximum motivating power. Communicators and researchers who work closely together will walk participants through the message research and development process—from using insights from the social sciences to develop meaningful messages, designing research that produces useful results, and translating research findings into messages that resonate with target audiences. We’ll cover best practices for all kinds of communications research, including low-cost options for organizations with tight budgets. Participants will try their hands at using psychographic segmentation to tailor messages for people with different mindsets. For inspiration, we’ll look at new communications research commissioned by BMe, a community of Black leaders and allies working to reach new audiences and mobilize a large-scale movement that supports Black people in achieving their highest aspirations.

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