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Strategic Public Relations

An Overview of Public Service Announcements


Introduction

Many nonprofit organizations use Public Service Announcements (PSA) to get word out to the community about an event or issue, to encourage public attendance or to mobilize public support and involvement. Media outlets accept PSAs from non-profit organizations because they consider the announcements to be in the community’s interests. It also shows their support for community activities and their responsiveness to local issues, and helps polish their public image by building loyalty among readers, listeners, or viewers.

PSAs primarily run on local radio and television stations, although local newspapers occasionally take print PSAs. When a radio or television station decides to air a spot for your organization, it is donating free airtime to your cause. You should thank and recognize the station in your organization’s promotional material (or on your website) to ensure an ongoing relationship (you may want the station to air another PSA in the future).

Two main elements define PSAs:

• PSAs promote views. They are not advertisements for products or services

• PSAs are not scheduled to air at specific times (unlike paid advertisements)

Radio PSAs
For many reasons radio is often the forgotten medium. Yet, it is a powerful and effective tool for communicating with a wide range of people for two reasons:

•  It has a captive audience—people in their cars, often stuck in traffic, for example.

•  Repetition—radio stations repeat news items and announcements frequently, and this factor is key in getting your message to stick in the minds of your audience.


Television PSAs
Placing PSAs on television is much more difficult than placing them on radio, largely because producing a PSA that meets television stations’ broadcast standards requires resources that may be more than many organizations can afford.

If your organization faces budget constraints, you might consider trying to persuade a local television station to become a sponsor of your cause or event. If your event or cause-related campaign has wide appeal among viewers in your area (and is not political), you might succeed in doing so. And if you do, the television station might donate resources and expertise for producing a PSA. Here’s how you should proceed:

• Write a short proposal describing the cause or event, the audience to whom you are appealing, the reason the station should get involved, and the exposure and recognition the station will receive in your organization’s materials or at the event.

• Several months before your event (or the kickoff of your cause-related campaign), make an appointment with the PSA director (community affairs director) of the local television station to make your pitch for sponsorship. If possible, bring along an official or citizen with standing in the community to show that your cause has support and to bring pressure to bear on the station. (Because local television stations are competitors, you should approach one station at a time. No station will agree to share sponsorship with another.)

• Be persistent (but not overly aggressive) in following up with the community affairs director after the meeting. Because the station will be considering many requests for sponsorship and free airtime, the director and producers will probably need a couple of weeks to make a decision.

Conclusion
PSAs are no different from any other piece for the media. Media outlets receive hundreds of these announcements every month, and because their free airtime is limited, they must choose those that are most timely, well written, and relevant to a large audience. Your cause or event may be extremely important to the community, but you’ll still have to write or record a good PSA to get the attention of editors and producers—and to get it on the air. Read Andy Goodman’s article, “Aiming at Ears to Reach Hearts and Minds”, for some creative tips on utilizing radio to make your message heard.

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