Guest Post: Suzanne Samuel
When Kaiser Permanente Northern California created its In-Kind Communications Program, the intention was clear. By providing communications consulting, communications products (like videos, brochures, and websites) and capacity-building training to our grantees from within our own offices, we would contribute to the success and long-term stability of our grantees. The pleasant surprise was how the In-Kind Program improved our own communications practice, often in striking ways.
A More Strategic Approach
Kaiser Permanente’s Community Benefit Program is a direct extension of our organization’s 65-year-old mission: to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. Because we are both a health plan and a care provider, we are able to go beyond traditional corporate philanthropy to pair grant funding with shared expertise: medical research, clinical best practices—and communications products and consulting.
For many years we had offered communications support to a handful of Northern California community organizations each year, using an ad hoc approach. Grantees would inquire about Kaiser Permanente’s ability to provide a specific product (like a brochure or video), and the requests were handled on a case-by-case basis.