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Resources

Tools, Tips and How-To's


Want To Be Noticed, Heard? This Can Help.

We’ve all heard the complaint – and even see the data to back it up – that the public and policymakers really don’t know all the good that foundations do (or are trying to). To communications consultant Susan Parker, the reason foundations (and nonprofits) aren’t better known can be traced to seven mistakes. Parker, who is the founder of Clear Thinking Communications, says among the mistakes foundations make are: being afraid to “toot" their horn, failing to talk more about what’s working as well as what didn’t, and being reluctant to stand out in the crowd. For each mistake that Parker identifies, she offers a correction.

Click here for a copy of I
s Your Good Work Going Unnoticed?

How to Create Messages that Matter
 
In her new book, Message Matters: Succeeding at the Crossroads of Mission and Market (Fieldstone Alliance 2007), Rebecca K. Leet, an expert on strategic communications, provides foundations and nonprofits a simple, yet powerful way of developing messages that get people to listen to what they say and take the action they want. In an interview with Ms. Leet, she talks about "strategic" messages that get heard and why they work.

Click here  to read the interview with Rebecca Leet.
 
 
 
 

Study Provides Guidance on Increasing Press Coverage

If you want to know how to increase press coverage of your foundation, the best place to start is by studying how the press is covering what you do—as well as others like you.

That’s what the The Health Foundation of Greater Cincinnati did recently when it commissioned an informal study of how newspapers cover health-related grantmaking in markets similar in size to Cincinnati. In addition to revealing what kinds of stories about foundations are most likely to make it into print, the study provided some guidance on what can be done to both increase the frequency of coverage, and more important, encourage more in-depth reporting.

Click here for more.

Looking for the Latest Reports on Philanthropy?
Try the Foundation Center's PubHUB Service

Staying on top of the latest publications about philanthropy is a lot easier these days thanks to the Foundation Center's PubHuba free, online repository of foundation-sponsored reports. Currently PubHub provides access to nearly 1,700 reports covering the full scope of philanthropic activity in the United States. PubHub showcases publications and reports that foundations generate and makes these documents widely accessible to nonprofits, grantmakers, and anyone with an interest in the field of philanthropy.

In addition to PubHub’s searchable storehouse of annotated links, its recently expanded taxonomy makes searching easier and more accurate than ever. You may search by keyword or browse by subject (e.g., arts, education, environment), publication year, and/or organization. New reports and issue briefs are added every day, and if you go to PubHub you can sign up for free, daily email alerts about newly posted publications.


How to Write a Marketing RFP that Gets the Best Consultant or Firm to Deliver Everything You Need -- On Time and on Budget

By Nancy Schwartz
President, Nancy Schwartz & Company

Reprinted by permission from:
Getting Attention: Helping Nonprofits Succeed Through Effective Marketing

As the head of a long-time marketing firm serving nonprofits and foundations, I've probably reviewed over 500 RFPs in my time, all from nonprofits and foundations seeking marketing services. And I can tell you, no more than 50 of them are effectively designed to motivate responses that are comprehensive and accurate.

Accuracy of course is key. Because if your RFP doesn't cover everything you're looking for -- in the way you want it -- delivered, budget and timeframe are bound to be off. Trash in, trash out as they say. So put some time and effort into your RFP.

Click here for some quick tips for writing a marketing services RFP that'll get high-quality service providers to respond eagerly, thoroughly and accurately.


How to Successfully Navigate Communications Challenges

Want to know the best approaches, messages and vehicles for reaching all your key audiences? Then download the award winning Communications Toolkit from Cause Communications. The toolkit will show you how to navigate your way through myriad communications efforts—from branding your organization and developing your communications plan to choosing the right approach for measuring your results.
 

Time for a New Website or Upgrade? 
Here's Some Helpful Advice Before You Get Started
 
Is your web site starting to show signs of aging? Is it becoming harder to manage and update? Are you having difficulty staying on top of traffic to your site, including number of visitors and what information they’re getting? Do you find that it’s lacking features and interactive tools you’ve seen on other sites that you wish yours had? Does your website no longer accurately reflect the work of your organization or how you want others to perceive it?

If you answered “yes” to any of those questions, it’s probably time to redesign your organization’s web site.
 
But before you get started, download and read this helpful guide prepared by Carrie Boron, Deputy Communication Director and Operations Manager,
Study Circles Resource Center.

Expect the Unexpected
What To Do When A Reporter Calls


Communications people spend a lot of time on the phone calling and pitching press on stories they want them to cover. But news coverage is a two-way street. Reporters are just as likely to call you about something they're working on, and frequently without advance warning.
What do you do when the phone rings? In a recent issue of his "Free Range Thinking," communications expert Andy Goodman presents seven simple steps to turn these unexpected moments into "golden opportunities" for spreading the good word about your organization.

Download the article

How an Effective Approach to Evaluation Can Help Tie A Foundation's Communications Program to Its Mission

Foundations that only see evaluation as something that helps determine the success or failure of a program or initiative are overlooking other ways a more strategic approach to evaluation can help staff of grantmaking organizations -- including communicators -- achieve their organization's philanthropic mission. Foundations that approach evaluation as an ongoing inquiry, rather than a discreet activity at the end of a project, can generate useful information and knowledge that, among other things, can help answer questions that more and more external audiences are asking these days, such as: What is the foundation trying to accomplish...and Why does it believe that this approach has the greatest chance of success?

According to a recent paper on that topic (which can be downloaded free of charge from the Foundation Center), Patricia Patrizi, principal of Patrizi Associates, urges grantmakers to rethink the role of evaluation within their organizations in order to create more accumulated knowledge, more purposeful evaluation, and better information for better decisions. In Patrizi’s view, evaluation should be an ongoing, collective responsibility "at every stage of grantmaking . . . at the center of everything we do."
 

 
Tips On How To Place An Op-Ed
 
Among its useful advice on how to establish good media relations, the Communications Consortium Media Center’s (CMCC) website offers valuable guidance on placing op-eds with newspapers around the country. In addition to tips (Op-eds should be timely, lively and present strong arguments Figure out what you want to say and who can say itand Make it short and timely), you’ll find a list of the top 100+ newspapers in the United States by circulation, with contact information and submission guidelines.
 
To go to the CMCC website, click here.

How To Determine If Your Communications are Working

How do you know whether your communications campaign is working? While assessing a return on your communications investment isn't as straightforward as counting the number of people served by a food bank or the number of women who walk through the doors of a prenatal clinic every year, according to a new guide from Fenton Communications, you can measure results.  Proving Your Worth provides 10 ways to help determine the effectiveness of your communications activities.

>>Click to download the guide.


Pay Attention to What This Blog Has to  Say

Looking for marketing ideas, tactics, and tips that can help your organization get more attention?  Check out the appropriately named Getting Attention, a blog and e-newsletter by Nancy E. Schwartz, focused on nonprofit communications. Founder of Nancy Schwartz & Co., she blogs on everything from nonprofit web analysis and online fundraising, to tips on establishing an organization’s own blog, as well as offering critiques on the latest nonprofit national ad campaigns. Schwartz also generously provides links to other interesting sites where communication strategies are examined and discussed. 

>>Click to read Getting Attention.


AMERICAN OPPORTUNITY:
Communications Toolkit FroM
the Opportunity Agenda, Spin Project

The Opportunity Agenda and The SPIN Project have produced American Opportunity: A Communications Toolkit. Intended to help leaders and organizations strengthen their communications in ways that build broader and more lasting support for social justice in the United States, the toolkit introduces the Opportunity Frame—a communications approach designed to greatly expand the constituency for positive social change. The kit also includes case studies of campaigns that have successfully used elements of the Opportunity Frame and concrete tools to help organizations working for social change apply this approach to their own work.
 >>Click here to download. 

How to Press Your Point More Effectively

A guide from Fenton Communications offers several tips on how to make your website more helpful to the news media. A Room with a Viewpoint:  How to Create an Online Press Center That Reporters Return to Again and Again features a list of  “must-haves” for your online media center – from contact information and FAQs to a list of people from your organization, along with their bios, who are available to answer questions or be interviewed. 

To download the guide, click here.


READ BEFORE YOUR NEXT PRESENTATION
 

Would you like to deliver more engaging, informative, and persuasive presentations? Do you supervise colleagues who must give presentations on a regular basis? If you have wasted enough time with bad presentations – on either side of the podium – then, this book: Why

Bad Presentations Happen to Good Causes, is for you.

Based on unprecedented research across the public interest sector, and incorporating the advice of twenty highly regarded public speaking experts, this helpful handbook will show you how to avoid the most commonly made mistakes (“The Fatal Five”), structure your information in ways that help audiences absorb it, use PowerPoint more effectively, and deliver your talks with greater confidence.

Written by frequent Communications Network presenter Andy Goodman, Why Bad Presentations Happen to Good Causes is available free-of-charge to any full-time employee at a nonprofit, foundation, government agency or educational institution. 

>>Click here to order.  But hurry, supplies are limited.


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Goodman Center to Offer Online Communications Training
 
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NO MORE JARGON!

The Communications Network's Jargon Finder can help keep your writing and speaking free of muddy words and convoluted phrases. Click here to find out how to avoid using "bad words for good."

 
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