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Graphic: Anatomy of Strong Crisis Communications: What Planned Parenthood Did Right


 

In the wake of backlash against an undercover video shot by the anti-choice, fake corporate entity Center for Medical Progress, Planned Parenthood put into action a textbook crisis communications plan. Planned Parenthood was prepared, decisive, empathetic, engaging, and connected. The below infographic shares the key pillars to the organization’s successful strategy.

Read Beth Kanter’s guest post here for more information on Planned Parenthood’s exemplary response.

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